ESA provides enterprise-grade, secure infrastructure as a service (IaaS) and platform as a service (PaaS) managed hosting to Australian Government departments and agencies. 

IaaS is where ESA provides virtualised computing resources, virtual networking, virtual storage, and virtual machines accessible over the internet.

Cloud Hosting Services provided

  • Management and operation of multiple accredited highly available data centers for all ESA-hosted projects and services
  • Virtualised platform-based infrastructure
  • Top Gartner Quadrant storage and compute equipment
  • Private Cloud: Australian-hosted data centre
  • Geo-redundant Cloud capabilities
  • Multiple ISO standards
  • Flexible infrastructure
  • Low latency networking for application management
  • Externally audited virtual infrastructure
  • Essential 8 capability
  • Managed service delivery (capacity management, service level agreements, service reporting, service continuity and availability and service budgeting)
  • Domain and security certification management
  • Service Level Agreements (SLA) and relationship management.

ESA Managed Services

  • ESA-managed Microsoft Digital Workplace on your company's behalf
  • Azure Tenant management
  • Microsoft best practice security advice
  • Office365 management to increase collaboration and provide a seamless working experience for your business
  • Dedicated Service Desk team with Service Level Agreements (SLA) and monthly reporting
  • Dedicated Services Manager for escalation procedures
  • Azure platform design supported by the well-architected framework
  • Cloud platform team for design, implementation and support
  • IT Roadmap planning for your business
  • Procurement for turnkey device management in your digital workplace built to Essential 8 Standards. 

Privacy and security certification

ESA’s managed hosting platforms and infrastructure services (PaaS/IaaS) have been audited for Information Security compliance to the Australian Government’s Information Security Manual and Protective Security Policy Framework as part of the Infosec Registered Assessors Program (iRAP). ESA has also been independently audited by the Security Construction and Equipment Committee (SCEC) for physical security within its data centres and the 24/7 network operations centre. 

ESA considers information security and data protection to be critical to its ongoing commitment and the provision of high-quality technology solutions and services to clients and stakeholders. ESA recognises the importance of ongoing quality control and IT best practice through the alignment of its information security systems and controls to the Information Security Manual and Protective Security Policy Framework. ESA will continue to provide highly secured, quality managed hosting services, resilient and high performing infrastructure and platforms for managed hosting solutions.

Contact us

If you would like to find out more about our secure cloud hosting services or enlist ESA to deliver secure hosting services for your company, department or agency, please contact us at [email protected].